Job brief
In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviours and motivations of our users, and working with teams of Designers, Product Managers, Engineers and others to develop new features. You’ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user’s experiences feel more intuitive, accessible, fun and even magical.With considerable experience, you evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects. You contribute new processes and identify product and use requirements.
Responsibilities
- Meet clients to gather information about their requirements and to find out what needs researching, designing or usability testing
- Be involved in sketching, prototyping and on occasion user testing, before passing the design onto the development team
- Understand qualitative research methods
- Have an awareness of costs and budgets
- Put users at the centre of a design to make it simple, easy to use and good looking
- Be confident in your presentation skills in order to present the stages of the design development to business users
Requirements
- A mixture of creative and technical skills
- Verbal communication skills, as you present your research findings and the reasons behind your design decisions
- Strong written communication ability, as you may be involved in writing copy for the website
- Knowledge of coding, even if you're not doing it yourself, such as an understanding of HTML, Javascript and CSS
- Experience of using prototyping software tools, for example FlowMapp, Axure Pro and VisuaSiteMaps
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